Our Guarantee

1. 100% Absolute Customer Satisfaction Your satisfaction, with both the products you buy and our service and commitment, must be complete. Nothing less is acceptable. We offer only products we use or would use ourselves. We offer them at fair prices, and we stand behind them. Whether you are a first-time customer or you have been with us since the beginning, we cannot stress enough our commitment to quality products, superior service, and your complete satisfaction. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, you may return it in its original carton within 60 days of purchase for a full refund (less shipping).

2. Safe Shopping Guarantee Land Run Brands, LLC uses the PCI Compliant Paypal Payments payment authorization system so that you never have to worry about credit card safety. Period. Also, our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet. Land Run Brands, LLC does not allow any transactions that occur on an insecure connection. For security reasons card numbers are transmitted directly to the payment processor for authorization. 

3. Privacy Land Run Brands, LLC pledges that the information you enter will not be shared with any outside party and that any emails you receive from Paypal Payment Processing or Land Run Brands, LLC will be related to your order. We do not engage in spam. Should you receive an unauthorized email from Paypal or Land Run Brands, LLC please contact us immediately. Please Note: All Credit Card charges will appear as "Fenix-CR123: Land Run Brands, LLC" on your bill.

4. No Handling Charges All shipping charges are stated up-front. Land Run Brands, LLC never charges additional handling fees.

5. Fast, Easy Returns Simply click here to view your order status. If you would like to make a return, click "View Order Details," and then click "Return Item(s)" in the top right corner under "Your Order."